Jobs from Leonardo Royal Hotel Southampton Grand Harbour

As a Restaurant Manager, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests. If you're our ideal Food & Beverage M

Main Tasks * Offer exceptional guest care at all times * Provide support to and supervise the team for an effective and efficient shift * Support the M&E Operations Manager in leading a service programme that ensures the guest experience is truly engaging * Communicate guest feedback to the team and continuously strive to improve guest service standards and satisfaction by fostering positive g

The Night Auditor will support the strategic initiatives and objectives of the Front Office department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for you

Main Tasks * Offer exceptional guest care at all times * Manage check-in and check-out processes, offering exceptional experiences to all arriving and departing guests * Answer the telephone in a professional manner and appropriately action enquiries * Collaborate with colleagues in other departments to elevate the overall guest experience consistently * As the first point of contact manage g

As a Restaurant Manager, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests. If you're our ideal Food & Beverage M

Main Tasks * Offer exceptional guest care at all times * Provide support to and supervise the team for an effective and efficient shift * Support the M&E Operations Manager in leading a service programme that ensures the guest experience is truly engaging * Communicate guest feedback to the team and continuously strive to improve guest service standards and satisfaction by fostering positive g