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1st Line Support

Hays • Whickham, Newcastle Upon Tyne

Salary
£50k – £70k
Posted
10 May 2026
Work mode
Full-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Salary: £50,000 - 70,000 per year Requirements: Experience in 1st line support roles Strong understanding of ICT systems and services Excellent communication and customer service skills Ability to troubleshoot and resolve technical issues Relevant IT qualifications or certifications Responsibilities: Provide first-line support to users in a public sector environment Troubleshoot and resolve ICT-re
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