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1st Line Technical Support Analyst

Service Care Solutions • Penwortham, Preston

Salary
£15k – £15k
Posted
3 May 2026
Work mode
Full-time
Sponsor match
medium
Skilled WorkerWorker (A rating)
Salary: £15,380 - 15,380 per year Requirements: Proven experience in a 1st Line / Service Desk support role Working knowledge of Microsoft 365, including Teams and core applications Familiarity with Azure, Intune, and SharePoint (minimum 1 year) Experience with Active Directory (user management, permissions, access control) Exposure to ITSM tools (e.g. Halo) and understanding of SLA-driven environ
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