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Customer Experience / London, UK

Customer Support Engineer (f/m/d)

Contentful • London, England, United Kingdom

Posted
29 May 2026
Work mode
On-site
Sponsor match
high
Official direct applySkilled WorkerWorker (A rating)
About the opportunity Contentful’s Customer Support Engineers (f/m/d) are at the forefront of our efforts to assist customers who are building amazing websites, apps, and other digital experiences using cutting-edge technologies. Working directly with developers from our customers, our Customer Support Engineers help some of them with massive scaling and others with getting started on new integrations. Through ticket-based assistance, they identify and research Contentful-related issues that users experience, and then troubleshoot and help resolve those issues.  By providing this assistance, and escalating iss
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