Tailor CV
☰ Menu
Back to jobs
IT Jobs

Help Desk Assistant

Hays • Swansea, Wales

Salary
£44k – £44k
Posted
6 May 2026
Sponsor match
high
Skilled WorkerWorker (A rating)
Starting ASAP - Swansea - Hybrid Working - Must pass DBS Check - Welsh Essential Your new role Receive and Log Incidents: Handle incoming calls, emails, and other enquiries from end users. Categorise and Prioritise: Classify incidents based on impact and urgency. Troubleshoot: Use technical knowledge to diagnose and resolve issues. Escalate: Refer complex or unresolved cases to higher-level suppor
Apply on Adzuna← More roles
Before you apply

Applying for this sponsor role?

Get your CV, cover letter, or full sponsor-job application pack prepared before you apply — or let our dedicated application team apply for suitable roles on your behalf.

Tailor my CVApply for me
Hays is listed on the UK Home Office register of licensed sponsors for the Skilled Worker visa route. Always confirm sponsorship availability directly with the employer when you apply.