IT Jobs
Help Desk Assistant
North Star Consulting • Glasgow, Scotland
Salary
£27k – £30k
Posted
30 April 2026
Work mode
Full-time
Sponsor match
medium
Skilled WorkerWorker (A rating)
This is a two-month temp assignment (possible extension) working on the Service / Help Desk at an IT firm in Glasgow . Start ASAP. What you'll do - Answer inbound calls from internal and external clients Route calls through to the right engineer or technical specialist Raise tickets on the system Escalate urgent tickets Keep clients informed on progress of their ticket or query Manage email inboxe
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