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Italian Speaking IT Helpdesk Analyst

Harvey Nash • Edinburgh City Centre, Edinburgh

Salary
£33k – £65k
Posted
18 April 2026
Work mode
Full-time
Sponsor match
high
Global Business Mobility: Senior or Specialist WorkerWorker (A rating)
Salary: £33,000 - 65,000 per year Requirements: Fluent Italian speaker (spoken and written) to support colleagues Proven 1st / 2nd line Service Desk experience (chat-first support incident handling) Strong customer service skills: calm, professional, clear and empathetic communicator Solid ITSM/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs Confident su
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