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Major Incident Manager

Vallum AssociatesHeeley, Sheffield

Salary
£117k – £130k
Posted
27 May 2026
Sponsor match
high
Skilled WorkerWorker (A rating)
Job Description: Working 24/7 365 shift pattern (including nights and weekends) Manage global P1/P2 incidents across complex enterprise systems especially in Banking sector. Coordinate technical teams to diagnose defects and validate fixes prior to deployment. Ensure incidents were correctly logged and tracked through JIRA and ServiceNow. Provide executive-level incident and quality reporting duri
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