Manager, Customer Success, Scale EMEA (f/m/d)

<h2><strong>About the Opportunity</strong></h2> <p>The Manager of Customer Success, Scale EMEA  (f/m/d) is a critical role within the field organisation. You will be instrumental in developing Customer Success talent at Contentful. This is a builder role for a leader who thrives on creating systems, driving commercial outcomes, and improving productivity at scale. The Scale Customer Success team operates across two distinct motions: Renewals and Customer Success, handling a high volume of renewals, expansions, and strategic relationship building. </p> <p>Driving value realisation across your segment is at the heart of this role. You will gr