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Operations Manager – BFSI (Complaints‑Led Operations)

Teleperformance • Hillhead, Glasgow City Centre

Salary
£53k – £53k
Posted
8 May 2026
Work mode
Full-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Operations Manager – BFSI (Complaints‑Led Operations) Management Responsibility for: Operations Assistant Managers (OAMs) Travel Required: Occasionally Reports to: VP / Director of Delivery Location: WAHA Salary: DOE Job Summary / Overview The Operations Manager (OM) is accountable for the end‑to‑end delivery of BFSI contact centre operations , with a strong focus on formal complaints handling, re
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