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Product Support Specialist - Institutions

Opus 2 • Edinburgh, Scotland

Salary
£40k – £45k
Posted
23 May 2026
Work mode
Full-time
Sponsor match
medium
Skilled WorkerWorker (A rating)
As a Product Support Specialist - Institutions, you will act as the primary product expert and relationship manager for our Institutions client base. As a Product escalation role, you will provide advanced product guidance, ensure SLAs are met across all support interactions for institutions, and become a trusted advisor to client-side support teams. This role bridges client enablement and interna
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