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Service Desk Analyst

EXL Service • Manchester, Greater Manchester

Salary
£31k – £31k
Posted
15 May 2026
Sponsor match
high
Skilled WorkerWorker (A rating)
The Service Desk Analyst plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution - either directly or through supplier coordination. The ideal candidate will have stron
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