IT Jobs
Service Desk Analyst - SaaS Applications
Aviva • Norwich, Norfolk
Salary
£40k – £40k
Posted
19 May 2026
Work mode
Part-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Service Desk Analyst - SaaS Applications Salary circa £31,000 subject to skills and experience About the Role This role is responsible for providing first-line support for SaaS applications, acting as the primary point of contact for user queries, incidents, and service requests. It involves troubleshooting issues within agreed SLAs, managing user access and system configurations, and ensuring Saa
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