Jobs from Roc Technologies

Data Cabling Installation Engineer Roc Technologies delivers transformational IT solutions to organisations across the UK. From highly secure infrastructure and advanced cyber security to intelligent automation and modern cloud services, we support our clients 24/7 with top-tier Managed Services Operations, backed by some of the UKs most rigorous data and security accreditations. We are looking fo

Service Desk Administrator Were looking for a Service Desk Administrator to support high-quality service delivery across our network, infrastructure, and cabling teams. This is a key operational role, acting as the first point of contact for end users and ensuring ServiceNow tickets are logged, managed, and resolved efficiently within agreed SLAs. Working closely with the Service Manager and Site

Cabling Installation Engineer, Bristol Join our front-line installation team to work on both Business As Usual (BAU) and project-based tasks, delivering communication infrastructure solutions at customer sites. This role includes hands-on work such as cabling, network switch installation, and patching. Onsite training and a clear career development path will be provided based on experience. Key Re

IT Service Desk Analyst (1st Line Support) We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will log, triage, and resolve issues end to end, delivering excellent service in line with SLAs and aiming for first-contact resolution. This role suits someone who enjoys problem-solving in a fast-paced Managed Services en

Salary: £15,000 - 20,000 per year Requirements: Strong interest in mobile operating systems (iOS/Android) Experience in a customer-facing role Hands-on experience supporting mobile devices in a corporate environment Experience within an enterprise or managed service environment (Service Desk, NOC, etc.) Ability to manage high-impact incidents and interact with senior technical stakeholders Experie

Service Delivery Consultant. Leeds Were looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where youll take ownership of service performance, reliability, and continuous improvement across customer environments. Youll act as a key technical escalation point, working closely with customers, internal teams, and stakeholder