IT Jobs

IT Helpdesk Assistant

Ideal Personnel & Recruitment Solutions Limited • Crownhill, Milton Keynes

Salary

£25k – £25k

Posted

1 June 2026

Work mode

Full-time

Sponsor match

medium

Skilled WorkerWorker (A rating)

Our client is looking for a proactive and customer-focused IT Helpdesk Assistant to join their IT team. You’ll be the first point of contact for technical support across the business, ensuring systems run smoothly and users stay productive. Key Responsibilities: • Provide 1st line support to internal users via phone, email, and ticketing system • Troubleshoot hardware, software, and network issues

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About this sector

IT and technology roles are one of the most consistently sponsored categories in the UK. Software engineers, data scientists, cloud architects, DevOps specialists, and cybersecurity professionals are in demand across finance, retail, the public sector, and specialist tech firms. Many large IT employers maintain established sponsorship processes through their HR and talent teams.