Healthcare & Nursing Jobs
ICC Call Handler - Estuary Point, Liverpool
North West Ambulance Service NHS Trust • Garston, Liverpool
Salary
£26k – £27k
Posted
28 October 2026
Work mode
Full-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Role overview
North West Ambulance Service NHS Trust is hiring a ICC Call Handler - Estuary Point, Liverpool in Garston, a full-time healthcare & nursing role. The advertised salary is £26k – £27k. North West Ambulance Service NHS Trust holds an active licence on the UK Home Office register of sponsors for the Skilled Worker route, which means it can sponsor a visa for this hire if it chooses to.
Job summary This is a vital role where you will initially start your training as an ICC Call Handler in one of our contact centre areas - 999, 111 or Patient Transport Services, overtime being placed on conversion courses & trained in all three areas.As a Call Handler you will be the main point of contact for the person at the other end of the line. Manage a variety of calls from a wide range of different patients with care and compassion Complete patient assessments over the phone Where applic…
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