IT Jobs
Incident & Knowledge Analyst
Capgemini • Inverness, Highland
Global Business Mobility: Senior or Specialist WorkerWorker (A rating)
Role overview
Capgemini is hiring a Incident & Knowledge Analyst in Inverness, a it role. The advertised salary is £33k – £33k. Capgemini holds an active licence on the UK Home Office register of sponsors for the Global Business Mobility: Senior or Specialist Worker route, which means it can sponsor a visa for this hire if it chooses to.
About the job you're considering The SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained, and shared to improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers a…
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