IT Jobs
IT Service Desk Analyst (1st Line)
VP PLC • Beckwith, Harrogate
Salary
£23k – £23k
Posted
7 August 2026
Work mode
Full-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Role overview
VP PLC is hiring a IT Service Desk Analyst (1st Line) in Beckwith, a full-time it role advertised as permanent. The advertised salary is £23k – £23k. VP PLC holds an active licence on the UK Home Office register of sponsors for the Skilled Worker route, which means it can sponsor a visa for this hire if it chooses to.
As an IT Service Desk Analyst, you will be the first point of contact for colleagues requiring technical assistance across the business. You will provide professional, customer-focused support, resolving incidents and service requests efficiently while ensuring an excellent end-user experience. Working within the IT Service Desk team, you will support a modern Microsoft 365 environment, manage incidents and requests through TOPdesk (ITSM), and contribute to the continuous improvement of IT serv…
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