IT Jobs
Product Manager - Contact Centre
Marks & Spencer • UK
Salary
£44k – £44k
Posted
23 September 2026
Work mode
Full-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Role overview
Marks & Spencer is hiring a Product Manager - Contact Centre in UK, a full-time it role. The advertised salary is £44k – £44k. Marks & Spencer holds an active licence on the UK Home Office register of sponsors for the Skilled Worker route, which means it can sponsor a visa for this hire if it chooses to.
Description Summary As a Product Manager within the Post Purchase and Customer Support team, you will be responsible for improving the experiences, tools and capabilities that support customers and colleagues across all customer support interactions. You will work closely with the Senior Product Manager for Customer Support to identify opportunities to improve customer satisfaction, reduce customer effort, increase operational efficiency and enhance the colleague experience. Working across cust…
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