IT Jobs
Senior Service Desk Engineer
Zenzero Solutions Ltd • Allesley, Coventry
Salary
£31k – £31k
Posted
9 July 2026
Work mode
Full-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Role overview
Zenzero Solutions Ltd is hiring a Senior Service Desk Engineer in Allesley, a full-time it role advertised as permanent. The advertised salary is £31k – £31k. Zenzero Solutions Ltd holds an active licence on the UK Home Office register of sponsors for the Skilled Worker route, which means it can sponsor a visa for this hire if it chooses to.
The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will be responsible for resolving technically challenging, time sensitive, and VIP tickets in accordance with agreed KPIs and SLAs. You will provide coaching and mentoring of Service Desk Engineers and deputise for the Service Desk Team Leader, as required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, t…
Before you apply
Applying for this sponsor role?
Get your CV, cover letter, or full sponsor-job application pack prepared before you apply — or let our dedicated application team apply for suitable roles on your behalf.