IT Jobs
Service Development Manager
EXL Service Ltd • Manchester, Greater Manchester
Salary
£49k – £49k
Posted
14 July 2026
Work mode
Full-time
Sponsor match
high
Global Business Mobility: Senior or Specialist WorkerWorker (A rating)
Role overview
EXL Service Ltd is hiring a Service Development Manager in Manchester, a full-time it role advertised as permanent. The advertised salary is £49k – £49k. EXL Service Ltd holds an active licence on the UK Home Office register of sponsors for the Global Business Mobility: Senior or Specialist Worker route, which means it can sponsor a visa for this hire if it chooses to.
Summary of the role: As Service Development Manager, you will oversee the evolution of the service desk, working with our offshore teams to integrate Learning and Development (L&D), Quality Assurance (QA), Business Continuity and Regulatory Compliance to support high-volume operations in the client environment for SMETS and Switching services. Reporting to the Service Centre Manager, this role will ensure that our colleagues are equipped to handle client requirements and deliver service excelle…
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