Customer Services / Glasgow

Role OVO-View Team: OneCare - Customer Resolution Location: Glasgow Salary banding: £28,380 rising to £29,980 (increase is usually with 6-9 months) Experience: Complaint experience is preferable Working pattern: Full time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Reporting to: Customer Resolutions Squad Lead Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Ownership. Decision-maker, Communicator Top 3 qualities for this role: Resilience, Organisation, Empathetic Projected Start date: 5th October 2026 Where you’ll work: Depend

Role OVO-view Location: Glasgow Team: OVO Care, Account Management. Salary banding: You'll start on a base salary of £26,794, with progression to £27,641 once you demonstrate consistent performance, increased knowledge and the OVO values. On average, advisors achieve this within 9 to 12 months. Experience : Learner - customer facing in a service environment with digital experience and problem solving skills advantageous Working pattern: Full time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role. This role in 3 words: Fun, rewarding, custome