Social work Jobs
Complaints Investigating Officer
Staffordshire County Council • Hyde Lea, Stafford
Salary
£49k – £49k
Posted
22 September 2026
Work mode
Full-time
Sponsor match
high
Skilled WorkerWorker (A rating)
Role overview
Staffordshire County Council is hiring a Complaints Investigating Officer in Hyde Lea, a full-time social work role advertised as permanent. The advertised salary is £49k – £49k. Staffordshire County Council holds an active licence on the UK Home Office register of sponsors for the Skilled Worker route, which means it can sponsor a visa for this hire if it chooses to.
Are you passionate about improving services and ensuring residents' voices are heard? We have an exciting opportunity to join Staffordshire County Council's Customer Feedback & Complaints Service in one of two newly established posts designed to strengthen our approach to complaint handling, service improvement and customer experience. These roles will play a key part in supporting services to respond effectively to customer feedback, complaints and enquiries, ensuring concerns are investig…
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